5 Tips For Choosing The Right Delivery Service
Every day, Americans ship tens of millions of parcels. When it comes to shipping, businesses and individuals place a lot of trust in the delivery service they use. They need to know that their items will be handled with care, and arrive in a timely manner. While all companies advertise the benefits of using their delivery services, there are specific features to look for to ensure that you’re getting the best possible service to meet your needs. With over 40 years of delivery experience, Spee-Dee Delivery shares their top five tips for choosing a delivery service.
1. Look for Companies That Focus on Your Area
Many small businesses and individuals have immediate shipping needs within a local, state, or regional radius. Rather than opting for large, national companies – which tend to be more expensive and have longer transit times – try to find a delivery service with a smaller, more focused service area. Region-focused delivery services are often able to offer more knowledgeable updates, more personal attention for you and your shipment, and ensure that you get the service you’ve paid for.
2. Find a Company With Options That Make Sense
When it comes to delivery, there is not a one-size-fits-all solution. Look for companies that can handle the types and sizes of packages you’re shipping. Companies that offer a la carte services tailored to a variety of customer needs are able to better meet those needs. Whether you ship several times a month, a couple times a month, or only on an as-needed basis, seeking out a delivery service that offers tailored accounts, flexibility, and convenient drop off locations will save you time and money.
3. Work with Companies That Work with You
We live in an unpredictable world. On all sides of the logistics industry, problems, unique situations, or unexpected needs may pop up. When it comes to some companies, the customer service simply isn’t there to keep up with life’s little surprises. When shopping around for a delivery service, pay close attention to what sort of customer service they provide. When you call, are you talking to a robot or a human? Is the support team knowledgeable? Does the company treat you like a partner or a price tag? Working with companies that lead with personalized professionalism will offer you peace of mind as well as the help and information you need.
4. Make Sure You Can Track Your Package
Tracking aids the logistics process at every level – from the warehouse to the recipient. The ability to track shipments lets shippers stay on top of any potential delays, appropriately alerting their customers, providing a better customer service experience, and reducing costs.
5. Watch Out For Accessorial Fees
Whether it’s at home or in our businesses, everyone wants to make sure they’re spending money responsibly. That’s why it is important to prioritize cost when assessing what products and services to use, and which companies to work with. Sometimes an initial offer may seem like a good deal, only to have excessive accessorial fees tacked on top. When seeking out a delivery service, make sure to ask about their accessorial fees up front to avoid disappointment and sticker shock.
Partner With Spee-Dee
Spee-Dee Delivery built its business on one key promise: To ensure reliable, cost effective deliveries within the Midwest, at a higher quality than our competitors. When you partner with Spee-Dee for your delivery needs, you’re gaining a teammate who is dedicated to making sure you get the right service for the right cost, every time. We limit accessorial fees, offer reliable tracking, extend a variety of shipping and logistics services to meet your needs, and always handle customer concerns and questions directly, person to person. Serving 9 states throughout the Midwest, we are the dedicated, focused and trusted delivery partner of more than 12,000 shippers every day.
To learn more about Spee-Dee, please visit our website at www.speedeedelivery.com.